Certifications

Security and warranty to safeguard our customers

Customer security and satisfaction are the most important factors for Silvelox, and the result of research and constant commitment in pursuing excellence respecting Man and Environment.

Silvelox has obtained the important title of “CasaClima partner company”, given exclusively to companies that, besides a great ability in their primary activity, demonstrate constant involvement in environment defence.

Besides these company certifications, Silvelox safeguards its customers also with many product certifications.

Each Silvelox door is tested and identified by a serial number for which a certificate is given. The certificate is provided in the Use and Maintenance manual, where the following warranties are included:

WARRANTY ON SECUR AND SECUR PLUS UP-AND-OVER DOOR:

Legal warranty:
- 2 years on all components of the door.

Business warranty:
- further 8 years on the metal structure of leaf and frame;
- further 2 years on the duration of waterproof film applied to wood components;
- further 3 years on mechanical components of the motorization or 20.000 cycles (one cycle = opening + closing).

WARRANTY ON OVERLAP SECTIONAL DOOR:

Legal warranty:
- 2 years on all components of the door.

Business warranty:
- further 8 years on the metal structure;
- further 3 years on the duration of waterproof film applied to wood components and on the metal coating applied to the door panels (excluded dark colours).

WARRANTY ON ENTRANCE DOOR:

Legal warranty:
- 2 years on all components of the door.

Business warranty:
- further 8 years on structural components of the door;
- further 2 years on the duration of waterproof film applied to wooden covering panels suggested for a complete exposure to atmospheric agents.

WARRANTY ON DOUBLE LEAF DOOR:

Legal warranty:
- 2 years on all components of the door.

Business warranty:
- further 8 years on structural components of the door;
- further 2 years on the duration of waterproof film applied to wood components.

Silvelox garage, entrance and double leaf doors are CE marked; Silvelox provides a DoP Declaration of Performance in accordance with the European Regulation n.305/2011 laying down harmonised conditions for the marketing of construction products. Those norms deal with safety matters and oblige the manufacturer to test its products (some tests are compulsory, some other optional) at laboratories notified for this activity at European level. The tests carried out enable Silvelox to CE mark its doors, for the safeguard of customers.

In order to offer customers more comforts, Silvelox has tested its garage and entrance doors for burglar resistance. As a result, garage door series Secur has obtained anti-burglar certification class 1 and garage door series Secur Plus certification class 3. Concerning security entrance doors, the different models have been divided into three series, depending on anti-intrusion certification level: class 2, class 3 and class 4.

pdf iconaCertificate of CasaClima partner

 

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